USING HUMAN-CENTRED DESIGN TO MAKE LEGAL TECH SUCCESSFUL – PART 2

STEPHEN STEWART In my first blog, I talked about human-centred design, and how it can positively influence the beginning of a legal tech journey, to the point where challenges and opportunities have been fully identified, and requirements developed to address them. Building on this, businesses can use human-centred design principles to inform the  identification, implementation…

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LEGAL HEALTH CHECK|IS YOUR INFORMATION ARCHITECTURE UP TO THE JOB?

Your information architecture (IA) can strongly influence your employee and client experience. If it is not good, user experience will suffer, which causes frustration and productivity to plummet. For example, if you have poor IA, employees may spend more time finding information than completing tasks. First thing’s first though – what is Information Architecture and…

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