STEPHEN STEWART In my first blog, I talked about human-centred design, and how it can positively influence the beginning of a legal tech journey, to the point where challenges and opportunities have been fully identified, and requirements developed to address them. Building on this, businesses can use human-centred design principles to inform the identification, implementation…
DetailsSTEPHEN STEWART What is it and why is it relevant? Human-centred design is an approach to designing products that puts people at the centre of the design process. It involves identifying the relevant people, understanding their context, needs, preferences and experiences, and developing, with them, a solution to fit. The adoption of a legal tech…
DetailsANDREW DUNKLEY In my first blog, I talked about the importance of starting your analytics journey in the right way. By defining valuable questions that have answers you can use to drive business decisions and behaviours, you’ll get off on the right foot. So, now it’s time to dive into the data to get those…
DetailsANDREW DUNKLEY It’s hard to read anything in the legal press without being told about the transformative potential of the data held by legal and compliance teams. There are lots of big claims and even more buzzwords like ‘analytics, ‘AI’ and ‘data science’. I think that most people in the legal market come to these…
DetailsALISTAIR MAIDEN It’s a question I get asked frequently. “How do I get started with CLM?” Knowing how to get to a goal is not easy, especially when it’s in an area where you are not an expert, like tech. I know how this feels. When I was starting my very first CLM project,…
DetailsYour information architecture (IA) can strongly influence your employee and client experience. If it is not good, user experience will suffer, which causes frustration and productivity to plummet. For example, if you have poor IA, employees may spend more time finding information than completing tasks. First thing’s first though – what is Information Architecture and…
DetailsThe definition of ‘data’ can be pretty ambiguous. The thought of dealing with it can also be very overwhelming. As you read this, what is popping into your mind if you need to picture ‘data’? Is it a spreadsheet full of numbers or statistics generated by different computer coding languages? None of these is wrong,…
DetailsFollowing on from my previous article, which you can read here, I wanted to explore in more detail the use case for data integrations, and compare them with data migrations; a separate but linked process which is also crucial to future-proofing your data landscape. MIGRATIONS Data migration and integration refers to the process of moving…
DetailsI was speaking to a legal operations manager last week who asked me about integrations and APIs; “I keep hearing about how I should be making more use of integrations and APIs, but I don’t know where to begin?” After a fruitful conversation, which I seem to be having more and more frequently, I thought…
DetailsAnglo American is a global organisation operating across many time zones, business units and jurisdictions. The Global Group Legal team was keen to move beyond simply managing risk and start delivering greater value to the business by becoming a genuinely strategic partner. They wanted a single view of matters and trends across all the jurisdictions…
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