ALISTAIR MAIDEN In my last article, I talked about the importance of setting the “North Star” for your CLM project and working backwards from there. If you spend time upfront thinking this through, your business case will be tight, with clear objectives and realistic ROI projections. I always turn to Unilever as a shining…
ALISTAIR MAIDEN It’s a question I get asked frequently. “How do I get started with CLM?” Knowing how to get to a goal is not easy, especially when it’s in an area where you are not an expert, like tech. I know how this feels. When I was starting my very first CLM project,…
Your information architecture (IA) can strongly influence your employee and client experience. If it is not good, user experience will suffer, which causes frustration and productivity to plummet. For example, if you have poor IA, employees may spend more time finding information than completing tasks. First thing’s first though – what is Information Architecture and…
The definition of ‘data’ can be pretty ambiguous. The thought of dealing with it can also be very overwhelming. As you read this, what is popping into your mind if you need to picture ‘data’? Is it a spreadsheet full of numbers or statistics generated by different computer coding languages? None of these is wrong,…
Unlike a lover, which most will claim you don’t need any reason to love – businesses do need a justification to love legal tech, we want it to bring tangible advantages. There are so many benefits legal tech can give, and you will not be able to help but fall in love with it once…
As we continue to meet with clients and understand their pain points, we see a commonality across the board. The pain points are consistent, but it seems like everyone is doing something different; how could these operating models vary so greatly? I cannot help but wonder; in an industry of various options, are Legal departments…
Throughout my career I have consistently been asked similar questions by in-house legal teams who want to make change happen in their business. How do I get the tech ball rolling with my company? It’s a question for which the long answer is personal to your circumstances, but here’s my short top tips to get…