ALISTAIR MAIDEN It’s a question I get asked frequently. “How do I get started with CLM?” Knowing how to get to a goal is not easy, especially when it’s in an area where you are not an expert, like tech. I know how this feels. When I was starting my very first CLM project,…
Your information architecture (IA) can strongly influence your employee and client experience. If it is not good, user experience will suffer, which causes frustration and productivity to plummet. For example, if you have poor IA, employees may spend more time finding information than completing tasks. First thing’s first though – what is Information Architecture and…
The definition of ‘data’ can be pretty ambiguous. The thought of dealing with it can also be very overwhelming. As you read this, what is popping into your mind if you need to picture ‘data’? Is it a spreadsheet full of numbers or statistics generated by different computer coding languages? None of these is wrong,…
Despite ongoing progress in the digitisation of contracts, corporate governance (or lack thereof) is still problematic in 2022. A substantial proportion of a company’s contractual commitments are often entered into without the scrutiny and approval that you would expect, and certainly not in accordance with that company’s own corporate governance rules. Often this frustrating issue…
Unlike a lover, which most will claim you don’t need any reason to love – businesses do need a justification to love legal tech, we want it to bring tangible advantages. There are so many benefits legal tech can give, and you will not be able to help but fall in love with it once…
Recently, Mark Reynolds, Associate Director in our Thomson Reuters practice, spoke to Mark Dodd and Alex Fellowes from LOD about the evolving landscape of legal self-service. What it’s all about, how it can help your teams, and the pitfalls to avoid when embarking on a self-serve project. Below are some abridged highlights from that discussion,…
I have been inspired by Tom Mellor’s post on LinkedIn last week to think about how our team is evolving and how attitudes towards building teams have changed. There has been much hype in recent months about the “Great Resignation”, and although we at SYKE have been impacted less than some of our peers, we’ve…
Delays in internal budget sign off can be one of the biggest factors in derailing an otherwise well-planned legal tech project. During my career in sales I’ve often had clients run into the dreaded ‘what is this cost and why should I approve it?’ phone call at the last minute of getting a deal through…
It’s the time of year for many to pause and reflect on the year we’ve had and begin to set our goals for the coming year. I believe in having big dreams, but I also believe in setting smart and achievable goals to get there. It helps to make that big dream a manageable reality…
If you’ve got extra budget you need to use up before the end of the year, it might be tempting to spend it on something short-lived and flashy. Instead, put it towards something now that you and your team will benefit from in the long-term – whether to get a head-start on planning, to free…