MAKING THE BUSINESS CASE FOR CLM

ALISTAIR MAIDEN   In my last article, I talked about the importance of setting the “North Star” for your CLM project and working backwards from there. If you spend time upfront thinking this through, your business case will be tight, with clear objectives and realistic ROI projections. I always turn to Unilever as a shining…

LEGAL HEALTH CHECK|IS YOUR INFORMATION ARCHITECTURE UP TO THE JOB?

Your information architecture (IA) can strongly influence your employee and client experience. If it is not good, user experience will suffer, which causes frustration and productivity to plummet. For example, if you have poor IA, employees may spend more time finding information than completing tasks. First thing’s first though – what is Information Architecture and…

MITIGATING CONTRACT RISK | ALISTAIR MAIDEN

Despite ongoing progress in the digitisation of contracts, corporate governance (or lack thereof) is still problematic in 2022. A substantial proportion of a company’s contractual commitments are often entered into without the scrutiny and approval that you would expect, and certainly not in accordance with that company’s own corporate governance rules. Often this frustrating issue…

EXPLORING LEGAL SELF SERVICE | MARK REYNOLDS

Recently, Mark Reynolds, Associate Director in our Thomson Reuters practice, spoke to Mark Dodd and Alex Fellowes from LOD about the evolving landscape of legal self-service. What it’s all about, how it can help your teams, and the pitfalls to avoid when embarking on a self-serve project. Below are some abridged highlights from that discussion,…